I'm Scott Drake. I write software and teach leadership, but what I really do is study complex things and turn those insights into systems anyone can use. This site is where I share past and current work.

When a high-performing employee resigns, leaders usually ask the same question: What’s missing?

Pay. Benefits. Perks. Engagement programs.

That instinct makes sense, but it often points in the wrong direction.

When compensation is reasonably market-aligned, retention problems rarely come from...